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Open Settings, go to the LevelPlay section and enter your Secret Key and Refresh Token from your LevelPlay account, then choose Test connection and save. Until you connect, the App shows demo data so you can look around.

Your credentials are stored in the iPhone Keychain, on your device only. There is no server of ours in between: the App talks to LevelPlay directly from your device. You can remove them any time with Settings, Disconnect and delete credentials. Do this before uninstalling, because iOS can keep Keychain items after an app is deleted.

Check that the Secret Key and Refresh Token were copied completely, without spaces at the start or end, and that they belong to the same LevelPlay account. Make sure you have internet access. If it still fails, write to us and tell us the message the App shows. Never send us your keys.

The App shows what LevelPlay's reporting service returns. Differences usually come from the date range or the time zone, because the service reports in UTC, or from data that LevelPlay has not finished processing. Compare the same period in both places.

Whatever appears in your LevelPlay report. The Networks tab ranks them with revenue share, eCPM, fill rate, show rate and impressions, and the Countries tab shows a map and an app by country matrix.

With Pro, you create a rule such as "eCPM drops by 20%", optionally for one app, country, network or ad type. Each rule compares the last 7 days with the 7 days before. Allow notifications when asked, and keep Background App Refresh on so iOS can check your data when it allows.

Tap the document icon at the top of the Overview to preview a PDF or CSV report and share it. Reports are part of Pro.

Close and reopen the App. If ads remain, go to Settings and choose Restore purchases, using the same Apple ID that made the purchase. If the problem continues, write to us.

Open Settings and choose Restore purchases while signed in with the Apple ID you used to buy it. Pro is restored at no extra cost.

Yes. You can change tracking permission in iOS Settings, Privacy & Security, Tracking. In regions where a consent form is required, you can reopen it from Settings, Privacy options. Pro removes ads altogether.

iPhone and iPad with iOS 17 or later, in portrait orientation. The App is available in English, Spanish, German, French, Italian, Portuguese, Arabic, Hindi, Simplified Chinese, Japanese, Korean and Vietnamese.